Huygensoft

3CX Call Flow Designer (CFD) Development | Huygensoft

Expert development of complex IVRs, custom call routing, database dips, and API integrations using 3CX Call Flow Designer.

We design custom callflows using 3CX's visual CFD tool, automating IVR menus, routing, database queries and dialers without code.

Capabilities

  • Design IVRs, menus, prompts and business workflows visually.
  • Integrate CRMs/ERPs for personalized interactions.
  • Create automatic dialers, time‑based routing, and holiday schedules.
  • Use variables and database components for dynamic behavior.
  • Deploy projects easily via the 3CX Management Console.

Benefits

  • No coding required for callflow logic.
  • Rapid iteration and deployment.
  • Seamless integration with existing 3CX PBX setup.
  • Supports advanced features like date/time routing and dialers.

Why Choose Our CFD Solutions?

  • Visual drag‑and‑drop design makes complex IVRs easy.
  • We integrate CFD projects with custom CRM or API middleware.
  • Flexible architecture allows reuse across multiple 3CX installations.
  • Experienced in building projects that include dialers, database lookups and scheduling.

Getting Started

A 3CX PRO license is required to author and deploy CFD projects. Projects are exported from the 3CX Management Console and can be updated at any time; we’ll work with your 3CX admin to import and test configurations.

Use Cases

Customer support, automated sales campaigns, notifications, and internal queue management.

Service Tiers & Add‑Ons

Choose from starter through advanced packages, each including source code and revisions. Add-ons such as fast delivery and training are available.

Frequently Asked Questions

  • Can callflows be changed after deployment? Yes, CFD projects can be edited and re‑uploaded at any time.
  • Do I need a specific 3CX license? A PRO license is required to run CFD applications.
  • Can CFD access external databases? Yes, via database components or HTTP requests.