Huygensoft

Predictive & Power Dialers for 3CX | Huygensoft

Enhance outbound calling with smart predictive and power dialers that analyze agent availability to maximize connect rates.

Enhance outbound calling with smart dialers that analyse agent availability and call lists to maximise connect rates.

Features

  • Predictive algorithm to dial numbers ahead of agent availability.
  • Power dialer mode for sequential calling.
  • CRM integration for call outcome logging and contact lookup.
  • Customisable pacing, drop‑call handling, and retries.
  • Reporting dashboards with call statistics.

Benefits

  • Maximises agent talk time and productivity.
  • Reduces idle time between calls.
  • Improves campaign efficiency and ROI.

Why Choose Our Dialer Solutions?

  • We design dialers that integrate seamlessly with your CRM or 3CX CFD projects.
  • Compliance with local telephony regulations is built in.
  • Flexible pacing and reporting ensure campaigns hit targets without penalties.
  • Our dialers can work with either our custom 3CX API or existing 3CX features.

Getting Started

The system typically requires an 8SC+ Enterprise 3CX license for full Call Control API access. We'll review your contact list and CRM integration points during the planning phase.

Frequently Asked Questions

  • Does predictive dialing comply with regulations? Yes, we can configure legally compliant pacing and abandonment rates.
  • Can I export call logs? We provide export capabilities to CSV/CRM systems.